Terms and Conditions for SwiftBite Deliveries Ltd.

Welcome to SwiftBite Deliveries Ltd. These Terms and Conditions outline the rules and regulations for the use of our services, including restaurant meal delivery, grocery delivery, catering delivery logistics, local produce transportation, and corporate meal services.

By accessing or using our services, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our services.

1. Definitions

• "SwiftBite Deliveries," "we," "us," or "our" refers to SwiftBite Deliveries Ltd., a company registered in the UK, located at 14 St. Ann's Square, Ground Floor, Manchester, Greater Manchester, M2 7EF, UK.
• "Services" refers to all offerings provided by SwiftBite Deliveries Ltd., including but not limited to restaurant meal delivery, grocery delivery, catering delivery logistics, local produce transportation, and corporate meal services via our online platform or other means.
• "User," "you," or "your" refers to any individual or entity using our Services.

2. Acceptance of Terms

By creating an account, placing an order, or otherwise utilizing any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all users of the Services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

3. Use of Our Services

Our online platform and delivery services are intended for personal and commercial use in accordance with these Terms and Conditions. You agree to use our Services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of this service.

• You must be at least 18 years old to use our Services.
• You are responsible for ensuring that all information you provide to us (e.g., delivery address, contact details, payment information) is accurate and complete.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including without limitation, if we believe that your conduct violates applicable law or is harmful to our interests.

4. Orders and Payments

When placing an order through our platform, you agree to pay the listed price for the items and any applicable delivery fees, taxes, and service charges.

• All payments are processed securely through third-party payment processors. SwiftBite Deliveries does not store your full payment card details.
• Prices for products and services are subject to change without notice. While we strive for accuracy, errors in pricing may occur. In such cases, we reserve the right to cancel or refuse any orders placed for a product listed at the incorrect price.
• Cancellation policies vary depending on the service (e.g., restaurant delivery, catering). Please refer to the specific cancellation policy provided at the time of your order.

5. Delivery

We aim to provide efficient and timely delivery services. However, delivery times are estimates and cannot be guaranteed, as they may be affected by factors beyond our control (e.g., traffic, weather conditions, restaurant preparation times).

• It is your responsibility to be available to receive your order at the specified delivery address. If delivery cannot be completed due to your absence or refusal to accept the order, you may still be charged for the order.
• For age-restricted products (e.g., alcohol), valid ID proving you are of legal drinking age may be required upon delivery. Failure to provide valid ID will result in the refusal of delivery of such products, and charges may still apply.

6. Intellectual Property

All content on our online platform, including text, graphics, logos, images, and software, is the property of SwiftBite Deliveries Ltd. or its content suppliers and protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

7. Limitation of Liability

SwiftBite Deliveries Ltd. will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:

• The use or the inability to use the Service.
• The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the Service.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the Service.
• Any other matter relating to the Service.

8. Indemnification

You agree to indemnify, defend, and hold harmless SwiftBite Deliveries Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, specifically England and Wales, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our online platform. It is your responsibility to check our platform periodically for changes. Your continued use of or access to our Services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at:

SwiftBite Deliveries Ltd.
14 St. Ann's Square, Ground Floor,
Manchester, Greater Manchester, M2 7EF
UK